Training .Courses

Complete Guide to User Experience Design (UXD) & Testing

All Skill Levels | Edinburgh

Complete Guide to User Experience Design & Testing

Maximise your performance using UX design and testing principles.

We’re in a digital age where the customer holds all the power.

The complete guide to UX design and testing will help professionals and enterprises that want to work with, or within, a UX team to ensure the user is at the centre of everything they do.

This course will give you the knowledge and motivation to apply UX design and testing principles to maximise the performance of your website or app.

You’ll learn how to follow a user centred design (UCD) process, how to build a memorable picture of the target audience, how to apply UCD principles to new designs, how to critique existing ones and measure performance.

Each .Course is guided by the people who are taking part, be sure to tell us all about yourself and your ideal objectives beforehand and we'll tailor your digital marketing session to you (and your fellow attendees) as much as possible.

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The Digital Co Training process

01. Choose your .Course

Once you've decided on the right training .Course, tell us a bit about you, your business and your objectives.

02. Test Yourself

Use our online skills test to hunt out the areas that need working on for you, your business and anyone else who's coming to your session.

03. Tailor-made Training

By listening to your needs and objectives and mixing in your skill test result, we'll build you a bespoke training session.

04. Post-training Aftercare

Back in the office and struggling to put ideas into action? Do not worry; we're still here to help you with any questions you may have.

What will my day look like?

Expect tons of interaction, discussion, debate and group exercises...

...like: building a memorable picture of the target audience, applying UCD principles to new designs and critique existing ones.


  • 2 Day Classroom Course
  • 9.30am – 4.30pm (Meals & snacks on us!)
  • Up to 20 participants
  • City Centre location – The Scotch Whisky Experience

An engaging, interactive session with digital takeaways, including a UCD flow.

The group of up to 20 participants ensures you get the answers you are looking for and to spark great conversations without anyone getting lost in the crowd. 



You’ll also get virtual access to the trainer if you have any questions after the session as well as everything you need to start applying your new knowledge in the real world.

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Should I take this course?

Graduates and Marketing Newbies

If you've recently graduated from a course that looks at interface design or you're in a new UX role or even if you've just caught the UX 'bug', we can show you how to apply your knowledge to the real world.

Seasoned Marketing Professionals

Perfect for professional marketers, designers or engineers who want to know how to work with a UX team. Ideal whether you’ve a specific project in mind or not, increase your current skillset and avoid being siloed.

Enterprises and SME Businesses

Is your business embarking on a new design project or less than thrilled with one you’ve just completed? UX training will help you get on the right track to follow a customer centred design process that works.

How will I benefit?

You will walk out the door understanding:

  • The principals of User Experience and how they relate to your role
  • How to advocate for the user
  • How to work with or slot into a UX team
  • How to embed UX within your organisation

You will be able to:

  • Follow a user centred design (UCD) process
  • Plan your own user centred design project
  • Build a memorable picture of the target audience
  • Critique & apply UXD principles to new and existing designs
  • Track & measure your success

What you will learn

01. User centred design (UCD) process

  • The power of the user
  • Guiding principles
  • The UCD process
  • Lean/Agile and Waterfall UX
  • Planning a UCD project
  • What influence does the customer/client have on my business?
  • Why is UX so important?
  • How does it work?

02. How to identify your user’s needs and goals

  • Where data comes from
  • User research methods
  • Audience segmentation
  • Working with personas
  • Mapping the user journey
  • What matters to my users?
  • Where can I find them and what do they respond to?
  • Who influences my audience?

03. Tools, methods and resources

  • Questionnaires, interviews and focus groups
  • Remote v moderated user testing
  • Content strategy
  • Information architecture
  • Interface design tools
  • Interaction design
  • What do users need Vs what users want?
  • How do we prioritise and convey user’s requirements?
  • How do we do this with little funding?

04. How to review and critique UX design

  • Hallmarks of an expert review
  • Setting your heuristics
  • Evaluating designs
  • Where are our pain points?
  • Where are our opportunities?
  • How can we address known issues?

05. How to embed UX within your organisation

  • Influencing, convincing and educating
  • Setting UX strategy
  • Who is affected by poor UX, and how?
  • Who has the power to make a change?
  • How can we help them make a case for UX?

06. How to measure and evaluate the success of your designs

  • Benchmarking and measuring design success
  • User testing, lab based, guerrilla & remote
  • UX research tools and technology (eye tracking, mobile recording and others)
  • Website/app analytics
  • A/B & multivariate testing
  • What makes a design a success?
  • How can we prove our successes?
  • Where do we go from here?

Exceed your customer's expectations by mastering User Experience Design

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Sarah Curds

Informed Design

Owner and founder of Informed Design, Sarah has 15 years of digital marketing experience and she spent eight of those with one of the top digital agencies in Europe. Used to leading complex international design and marketing campaigns for brands of all sizes, she's got a real eye for detail as well as plenty of exciting ideas for the bigger picture.

An enthusiastic trainer who's also the driving force behind countless fantastic UX and CRO campaigns, Sarah's a warm, calming and inspiring presence.

Meet Sarah

In the 'Age of the Consumer', understanding user centred design is your trump card

Your venue

Where are we hosting you? The Scotch Whisky Experience Vaults, of course! A peaceful wee gem, overlooking the city, with state of the art tech and the perfect working vibe. There will be plenty of space for spreading out and delicious, Scottish meals and snacks to keep your creative fire stoked.

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