Training .Courses

User Experience (UX) Training

Customer-first service design

User Experience Training Courses

Put users at the core of your projects with a customer-first approach to design and marketing. Learn how to optimise your customer experience to lower cost acquisition and increase market share.

The users’ experience of a brand, product or service is more than simply ads, user interfaces and sales funnels. They need to understand, interact and enjoy their experience. This is where user experience (UX) professionals come in.

Companies who invest in user experience to improve their customer experience through improved service design will see a lower cost of customer acquisition, increased customer retention and increased market share according studies by Forrester.

Our UX training .Courses are designed to help anyone who wants to become familiar with the basics of user experience and either increase your understanding of UX, or simply improve brand and site performance.

The courses dive into the detail on how to research and understand your audience, how to create a killer experience through best practice usability, persuasive design and business service design, customer experience management and learning user & on-site testing.

So whether you are an experience UX consultant looking for insight on the latest best practices, just starting out in the world of User Experience Design or representing your own business, you will find UX Training has all the detail you'll need.

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The Digital Co Training process

01. Choose your .Course

Once you've decided on the right training .Course, tell us a bit about you, your business and your objectives.

02. Test Yourself

Use our online skills test to hunt out the areas that need working on for you, your business and anyone else who's coming to your session.

03. Tailor-made Training

By listening to your needs and objectives and mixing in your skill test result, we'll build you a bespoke training session.

04. Post-training Aftercare

Back in the office and struggling to put ideas into action? Do not worry; we're still here to help you with any questions you may have.

User Experience (UX) Training Courses

New to User Experience?

It's time to put the customer first

Perfect for existing designers, marketers as well as those new to the industry, our starting out courses will give you a great grounding in everything you need to know about user experience, customer experience and service design.

Starting with the basics, you'll learn how to develop and implement a customer-led approach to web design and marketing – just what you need, whether you're a web owner, junior designer or a digital marketer looking to improve your skillset or to transition into UX.



What you can expect

We’ll help you understand the importance of a customer focus and how user experience drives real business value. You’ll have the chance to ask questions, meet loads of likeminded people and try out new skills.

When you train with The Digital Company, you'll be learning from the best. We only pick experts who're out there making their own success stories – and who're ready to help you write your own.

UX .Courses

Advancing your UX skills

Whether you are an experienced digital marketer, designer or engineer, we can help you get to grips with UX as a part of your digital marketing skillset.

Digital marketing is complex and is carried out across multiple devices, platforms and media types. User research and user experience design is key to understanding this journey and how it affects, or can impact, the customer. Putting the customer first in all that you do will help take your career to the next level.

UX .Courses

Developing your business

Web owners and experiences senior managers responsible for improving profitability can benefit from our UX .Courses

Our .Courses are designed to address known business issues and industry-specific design requirements. Investing in user experience can help you to improve your customer experience through improved service design, lower the cost of customer acquisition, lower support costs and increase customer retention.

UX .Courses

Informed Design

Informed Design use data to inform user experience design and conversion rate optimisation processes.

Informed Design are a freelance UX and CRO resource run by Sarah Curds. They design, build and optimise web, mobile and responsive sites while working to increase conversion rate, improve user engagement, raise brand awareness and extend brand reach for all their clients.

Informed Design

The Venue

We've got city centre venues so you'll always be able to find us and everything you need for a day of mind-expansion (including a hearty breakfast to get you off to a good start).

.Contact

Our UX Design training benefits

  • Expert trainers
  • Customers First
  • Unique insights
  • Actionable advice

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